Email letters to

LETTER: Praise for municipal campground staffer

Letter writer relates story of a Town employee going above and beyond the call of duty


My wife and I recently purchased an old motor home. After some in yard preparation, we decided to go RVing.

Because of the age of the motor home, and the fact that we know nothing about RVing, we decided to camp out in Smithers Municipal Park, the theory being, we would be close to stores if we needed parts and close to home if things went downhill.

The Park Manager (Doug) assigned us to our spot and away we went. To give myself credit, I parked the camper reasonably close to where it needed to be.

I located the electrical cord and plugged into the park’s service. It was at that point I realized we didn’t have a water hose.

While my good lady and I were discussing which of us would go home and get the hose, Doug showed up in his golf cart just to check that everything was okay.

He explained about the special water hose, showed me (he did it) how to hook it up to the sewer and helped me roll out the awning.

We are set up and camping. Kind of.

I found water leaking out of the undercarriage of our camper.

It was a broken fitting in the water line way down in the back of the cupboard.

Because I will never see 75 again, it was quite apparent that I could not get down there and crawl into the cupboard, let alone do a repair.

I flagged down Doug on one of his rounds and explained our problem. I asked if he knew where we could take the camper to have repairs done.

His reply was, “can I have a look?” So, with his flashlight in hand, he crawled into our cupboard to have his look.

He then told me he would be back later because he was sure he could fix the problem.

Sure enough, when Doug’s Park duties had been completed, he returned, toolbox in hand and went back into our cupboards.

Water leak fixed!

Doug is a very personable, friendly, young man who will go beyond his required duties to ensure that each camper is trouble-free and made to feel welcome in the park.

This young man is a credit to his profession and a credit to the Town of Smithers. Thanks to employees like Doug, Smithers is “Simply Exceptional!”

Bruce and Linda Burrus


Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Who is or may be running in Stikine in the provincial election

Cullen nomination sparks controversy over NDP equity policy

Citing stability, B.C. Premier calls snap election for Oct. 24

John Horgan meets with Lieutenant Governor to request vote

Witset releases COVID-19 strategy following three confirmed cases

Plan implements strict measures to contain spread of the virus

Meet the 10-year-old girl who grew a pineapple in northern B.C.

Emily Atkins discovers it takes a lot of patience to grow tropical fruit in a temperate climate

Unofficial holidays: Here’s what people are celebrating for the week of Sept. 20 to 26

Rabbit Day, Hobbit Day and One-Hit Wonder Day are all coming up this week

B.C. reports 96 new COVID-19 cases, one hospital outbreak

61 people in hospital as summer ends with election

‘Unprecedented’ coalition demands end to B.C. salmon farms

First Nations, commercial fishermen among group calling for action on Cohen recommendations

Earthquake off coast of Washington recorded at 4.1 magnitude

The quake was recorded at a depth of 10 kilometres

Is it time to start thinking about greener ways to package cannabis?

Packaging suppliers are still figuring eco-friendly and affordable packaging options that fit the mandates of Cannabis Regulations

B.C.’s top doctor says she’s received abuse, death threats during COVID-19 response

Henry has become a national figure during her time leading B.C.’s response to the COVID-19 pandemic

Join Black Press Media and Do Some Good

Pay it Forward program supports local businesses in their community giving

BC Liberals must change gears from election cynicism, focus on the issues: UBC professors

COVID-19 response and recovery is likely to dominate platforms

B.C. could be without a new leader for multiple weeks after Election Day: officials

More than 20K mail-in voting packages were requested within a day of B.C. election being called

Vancouver Island sailor stranded in U.S. hospital after suffering massive stroke at sea

Oak Bay man was attempting to circumnavigate the world solo

Most Read