Gov.Gen Julie Payette walks in the chamber after greeting Senators before delivering the Speech from the Throne, at the Senate of Canada Building in Ottawa, on Wednesday, Sept. 23, 2020. THE CANADIAN PRESS/Justin Tang

Gov.Gen Julie Payette walks in the chamber after greeting Senators before delivering the Speech from the Throne, at the Senate of Canada Building in Ottawa, on Wednesday, Sept. 23, 2020. THE CANADIAN PRESS/Justin Tang

Report details yelling, screaming and aggressive conduct at Rideau Hall under Payette

Report says employees did not feel they had a place to go with their complaints

Julie Payette’s resignation as governor general was prompted by a scathing review of the work environment she presided over at Rideau Hall, described by dozens of people as hostile, toxic, or poisoned.

The government released the findings of the independent review conducted by Quintet Consulting Corp. on Wednesday evening.

The report is heavily redacted, primarily to protect participants’ privacy, and whole pages of details are blacked out or removed.

Still, the report says Quintet heard allegations of “yelling, screaming, aggressive conduct, demeaning comments and public humiliation” — behaviour that was “repeated and persistent.”

Representative descriptions of the work environment at Rideau Hall included phrases such as “the definition of a poisoned work environment,” “humiliation,” “disrespect” and “condescension,” the report says.

If the alleged conduct occurred as described, the report says “by any objective standard,” it would “lead to a toxic workplace.”

“Quintet concludes that there is a serious problem that requires PCO (Privy Council Office) immediate attention.”

Payette resigned last Thursday, one week after the government received the report from Quintet. It was commissioned by the Privy Council Office to look into CBC reports that Payette and her secretary, Assunta Di Lorenzo, had presided over a toxic workplace. Di Lorenzo also resigned.

READ MORE: Gov. Gen. Julie Payette resigns, apologizes for ‘tensions’ at Rideau Hall

Quintet interviewed 92 current and former employees and “knowledgeable individuals” who had worked with Rideau Hall during Payette’s tenure.

“Fewer than 10 participants … reported only positive or neutral information about the work environment,” the report says.

“However, the overwhelming majority of participants described experiences that would objectively be considered ‘concerns and allegations,’” the report says.

Specifically, 43 participants “described the general work environment as hostile, negative or other words to that effect.”

Twenty-six “specifically used the words ‘toxic’ or ‘poisoned.’” Eight “used the expressions climate/reign of fear/terror and 12 participants said they were ‘walking on eggshells.’” the report says.

As well, 20 participants “reported having witnessed harassment in their workplace or referred to harassing behaviours in the workplace.”

Seventeen participants reported that they left their jobs during Payette’s tenure because of the work environment — at least 16 in less than a year. Another 13 reported taking sick leave.

Still, Quintet says it received only one formal complaint about harassment, which was unrelated to the issue it was hired to investigate.

The review did not make any findings of fact or determine whether the reported conduct actually took place. However, the report notes that there was “considerable overlap and consistency” to the allegations made by participants.

It says employees did not feel they had a place to go with their complaints, that human resources practices at Rideau Hall were inadequate. Staff had reported problems to management but “little or no change resulted.”

Payette has admitted to no specific wrongdoing. She said in a statement last week that she was resigning for the good of the institution.

READ MORE: Payette fiasco shows need for stronger GG vetting process: LeBlanc

Joan Bryden and Jim Bronskill, The Canadian Press


Like us on Facebook and follow us on Twitter.

Want to support local journalism during the pandemic? Make a donation here.

Payette

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

FILE – A COVID-19 vaccine being prepared. (Olivia Sullivan/Sound Publishing)
B.C. seniors 80 years and older to get COVID vaccine details over next 2 weeks: Henry

Province is expanding vaccine workforce as officials ramp up age-based rollout

(Black Press file photo)
Charges laid against two suspects in pre-Christmas home invasion

An 88-year-old woman was hospitalized after being bear-sprayed in the face Dec. 18, 2020

Chris Paulson of Burns Lake took a quick selfie with a lynx over the weekend of Feb. 20-22, 2021, after the wild cat was found eating some of his chickens. (Chris Paulson/Facebook)
VIDEO: Burns Lake man grabs lynx by scruff after chickens attacked

‘Let’s see the damage you did, buddy,’ Chris Paulson says to the wild cat

Junction of Highways 16 and 37 Sunday morning. (Drive BC traffic cam image)
Drive BC reports hazardous road conditions throughout northwest

Advisories include road closure of Hwy 37 for high avalanche risk near Bob Quinn

Northern Health has declared a COVID-19 outbreak at Brucejack mine, 65 km north of Stewart on Feb. 11, 2021. (Pretivm Photo)
Northern Health has declared a COVID-19 outbreak at Brucejack Mine, 65 kilometres north of Stewart on Feb. 11, 2021. (Pretivm Photo)
Northern Health reports 20 more COVID-19 cases in outbreak at Brucejack Mine

So far, 42 people have tested positive, nine cases are active and self-isolating onsite

Dr. Bonnie Henry leaves the podium after a news conference at the legislature in Victoria on Friday, January 22, 2021. THE CANADIAN PRESS/Chad Hipolito
B.C. reports 559 new cases of COVID-19, one death

4,677 cases of the virus remain active in the province; 238 people are in hospital

Vancouver Canucks left wing Antoine Roussel (26) tries to get a shot past Edmonton Oilers goaltender Mike Smith (41) during second period NHL action in Vancouver, Tuesday, Feb. 23, 2021. THE CANADIAN PRESS/Jonathan Hayward
Canucks cough up 3-0 lead, fall 4-3 to visiting Edmonton Oilers

Vancouver falls to 8-13-2 on the NHL season

Jessica McCallum-Miller receives her signed oath of office from city chief administrative officer Heather Avison on Nov. 5, 2018 after being elected to Terrace City Council. McCallum-Miller resigned on Feb. 22, 2021, saying she felt unsupported and unheard by council. (Black Press Media File Photo)
Terrace’s 1st Indigenous councillor resigns citing ‘systemic and internalized racism,’ sexism

McCallum-Miller said in a Facebook post she felt unheard and unsupported by council

Cannabis bought in British Columbia (Ashley Wadhwani/Black Press Media)
Is it time to start thinking about greener ways to package cannabis?

Packaging suppliers are still figuring eco-friendly and affordable packaging options that fit the mandates of Cannabis Regulations

Temporary changes to allow for wholesale pricing for the hospitality industry were implemented June 2020 and set to expire March 31.	(Pixabay photo)
Pubs, restaurants to pay wholesale prices on liquor permanently in COVID-recovery

Pre-pandemic, restaurateurs and tourism operators paid full retail price on most liquor purchases

Wade Dyck with Luna, a dog who went missing near the Chasm for 17 days following a rollover on Feb. 5. (Photo submitted).
Dog missing for 17 days through cold snap reunited with owner in northern B.C.

Family ecstatic to have the Pyrenees-Shepherd cross back home.

Quesnel RCMP confirmed they are investigating a residential break-in at a home on the Barkerville Highway. (File image)
Thieves make off with $300K in Cariboo miner’s retirement gold

Tim Klemen is offering a reward for the return of his gold

Ghislaine Maxwell was arrested in New Hampshire. Image: The Canadian Press
Epstein associate Ghislaine Maxwell makes third attempt at bail on sex charges

Maxwell claims she will renounce her U.K. and French citizenships if freed

Most Read