Molly Maid vehicle broken into in Surrey, client house keys stolen

Molly Maid vehicle broken into in Surrey, client house keys stolen

Company says they ‘swiftly’ dealt with incident, no clients were victimized

A Molly Maid vehicle was broken into this week and a number of clients’ house keys and fobs were stolen.

Molly Maid marketing manager Kelly Riley-Dunbavin told Peace Arch News via email Thursday that the company “swiftly” dealt with the incident after discovering the break in at 6:30 a.m. on Oct. 21.

She wrote that a Molly Maid vehicle, which was used by a longtime route manager, was broken into between 9:30 p.m. and 6:30 a.m. on Oct. 20-21.

Riley-Dunbavin wrote that a report was filed with the RCMP, which Surrey RCMP confirmed to PAN, and the Surrey-White Rock franchisee immediately contacted and spoke to each of the seven customers whose keys were stolen.

“Taken from the car was a binder containing very limited information for seven MOLLY MAID customers (six actual keys, and 2 fobs that accompanied the keys and one door code) as well as a bag of MOLLY MAID cleaning cloths. Fortunately, the keys/fobs/entry code corresponded to a secure and unique coding system that only the Route Manager would be able to decipher,” she wrote.

Riley-Dunbavin wrote that the two fobs were deactivated and the door code was immediately changed.

“We worked with two locksmiths to have the locks of the remaining six homes changed immediately,” she wrote.

Riley-Dunbavin reported that no clients’ homes were broken into as a result of the incident.

“We, at Support Office, are very proud of the way our local franchisee, over 32 years, dealt with this matter,” she wrote.

Police frequently issue reminders to the public to lock their vehicles and not store garage openers inside their car.

Last week, a small business-owner was left “crushed” after a thief stole 100-plus “luxury” dog outfits from an unlocked vehicle in South Surrey.

READ MORE: Theft of dog-outfits ‘a huge hit’ to South Surrey mother-daughter business

Kathy Neumeyer told PAN the theft occurred overnight Oct. 17-18 outside her home near 33 Avenue and 148A Street.

Neumeyer and her daughter, Chantel, sell sweaters and raincoats for pups of all sizes under the Chantel’s Sharper Barker brand.

“It’s her design and it’s her inspiration,” Neumeyer said, of the business inspired by Chantel’s dachshund, Dash. “I’m mad and she’s sad. It’s kind of a big hit.”

The Surrey RCMP issued a news release Oct. 17 saying that there has been an increase in overnight residential break-and-enters in the city.

In many cases, police reported, the residential break-ins occurred after suspects accessed a garage door opener that had been stored inside a vehicle parked on the driveway of the home.

Thursday, Surrey RCMP Const. Richard Wright stressed the importance of not leaving anything of value inside a vehicle, including garage door openers or keys.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

B.C.’s public health restrictions on non-essential travel are reinforced by orders effective April 23, 2021 to stay within your own regional health authority except for essential travel such as work and medical appointmens. (B.C. government)
B.C.’s COVID-19 non-essential travel ban takes effect, $575 fines approved

Checks on highways, ferries between Lower Mainland, Vancouver Island, Interior

(Black Press Media files)
UPDATE: Town of Smithers lifts alert for high levels of chlorine in water

Residents are advised town water is now safe to use

Garry Merkel has been recognized for his work in culturally appropriate Indigenous education with an honourary doctorate from the University of British Columbia.
Tahltan educator recognized with honorary doctorate from UBC

Garry Merkel has dedicated his life to improving Indigenous educational outcomes

Gareth Manderson, general manager BC Works, and Bandstra’s Zach Runions and Steve Collins. Photo supplied
Smithers family-owned business institution sold to publicly-traded company

Bandstra Transportation and Babine Trucking acquired by Mullen Group

B.C. Finance Minister Selina Robinson outlines the province’s three-year budget in Victoria, April 20, 2021. (B.C. government video)
B.C. deficit to grow by $19 billion for COVID-19 recovery spending

Pandemic-year deficit $5 billion lower than forecast

Canadian Prime Minister Justin Trudeau and United States President Joe Biden smile as they say farewell following a virtual joint statement in Ottawa, Tuesday, February 23, 2021. THE CANADIAN PRESS/Adrian Wyld
Trudeau pledges to cut emissions by 40% to 45% by 2030, short of U.S. goal

Trudeau announced target during a virtual climate summit convened by U.S. President Joe Biden

A health-care worker prepares a dose of the Pfizer-BioNTech COVID-19 vaccine at a clinic in Toronto on Thursday, January 7, 2021. THE CANADIAN PRESS/Nathan Denette
Canada buys 65M Pfizer booster shots for protection against COVID-19 variants

Prime Minister Justin Trudeau says the deal with Pfizer includes options to add 30 million doses in both 2022 and 2023, and an option for 60 million doses in 2024

A plan flew over the Lower Mainland with a sign expressing some Canucks fans’ discontent with the team’s general manager. (Niqhil Velji - Twitter Screenshot)
#FireBenning movement gets off the ground in Metro Vancouver

Canucks fans raise enough money to fly banner over Metro Vancouver asking for team GM to be canned

Cannabis bought in British Columbia (Ashley Wadhwani/Black Press Media)
Is it time to start thinking about greener ways to package cannabis?

Packaging suppliers are still figuring eco-friendly and affordable packaging options that fit the mandates of Cannabis Regulations

The freed osprey keeps a wary eye on its rescuers after being deposited on its nest. (Photo credit: Greg Hiltz)
Hydro crew in Ashcroft gets osprey rescue call-out they won’t soon forget

Bird was tangled in baling wire hanging from a hydro pole, necessitating a tricky rescue

Minister of Public Safety and Solicitor General Mike Farnworth speaks to media at the Legislature in Victoria, B.C., on Monday February 5, 2018. THE CANADIAN PRESS/Chad Hipolito
B.C. officials to announce travel restrictions today to limit COVID-19 spread

Mike Farnworth is expected to give details of what the government views as essential travel

Richard Desautel with supporters outside the courthouse in Nelson, B.C., in 2016. Photo: Bill Metcalfe
UPDATED: Sinixt, First Nation bordering Canada-U.S., can claim Indigenous rights, top court rules

The decision essentially reverses a 1956 declaration the Sinixt were extinct

MLA Shirley Bond, right, answers questions during a press conference at Legislature in Victoria, B.C., on February 19, 2019. THE CANADIAN PRESS/Chad Hipolito
Former B.C. gaming minister says she wasn’t told directly about dirty cash flowing to casinos

Shirley Bond said Thursday civil forfeiture, gang violence and gambling addiction were also major concerns in 2011

RCMP Constable Etsell speaks to tourists leaving the area at a police roadblock on Westside Road south of Fintry, B.C., Thursday, July 23, 2009. THE CANADIAN PRESS/ Yvonne Berg
B.C. police say they take ‘exception’ to conducting roadblocks limiting travel

Asking the police to enforce roadblocks exposes officers to further risk and possible COVID-19 infections, says federation president Brian Sauve

Most Read