An Air Canada jet takes off from Halifax Stanfield International Airport in Enfield, N.S. on Thursday, March 8, 2012. Canadian airlines must now offer more compensation to passengers for inconveniences. (THE CANADIAN PRESS/Andrew Vaughan)

Canadian airline passengers to be eligible for $1,000 in compensation for delayed flights

Passengers can also receive compensation for overbooking, lost luggage and other inconveniences

Airline travellers can look forward to some better rights, and just in time for the holiday season.

The second phase of the new Air Passenger Protection Regulations from the Canadian Transportation Agency is coming into effect on Dec. 15.

Passengers will then be eligible for up to $1,000 in compensation for flight delays and cancellations outside of an airline’s control that are not safety-related.

ALSO READ: Transport watchdog fines four airlines $45,000 under new passenger bill of rights

“The Air Passenger Protection Regulations establish a clear, consistent set of minimum airline obligations towards passengers if, for example, their flight is delayed or cancelled, they’re bumped from an overbooked flight, they sit on a plane during a tarmac delay, or their bag is lost or damaged,” said Scott Streiner, the agency’s chair and CEO.

“Thousands of Canadians participated in the consultations that helped shape these new rules. We’re grateful for their input and confident that these groundbreaking regulations will help ensure passengers are treated fairly if their air travel doesn’t go smoothly.”

ALSO READ: Air Canada forced girl, 12, to remove hijab

Airlines will also be responsible for re-booking or refunding passengers when flights are delayed, including using a competing airline. During such a delay, airlines are to provide food, drink and accommodations, and must allow children aged 14 and under to sit near an accompanying adult at no extra charge.

Passengers would receive different levels of compensation, depending on the size of the airline and length of the delay.

New compensation rules under the Canada Transport Act (screenshot/ gazette.gc.ca)

If a passenger is denied boarding because of overbooking, they are also eligible for up to $2,400 if delays are nine hours or more.

Compensation must also be applied for baggage that’s been damaged, or lost for 21 days or more. This could include reimbursement of the fees paid for that baggage.

vnc.editorial@blackpress.ca

Like us on Facebook and follow us on Twitter
and Instagram

Air CanadaAirline Passenger bill of rights

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Smithers relocates downtown homeless population

Bylaw officer Matt Davey says the move was made with buy-in from the affected people

Canfor extends Houston, Plateau mill closures

COVID-19 continues to dampen lumber demand

Smithers single family home sales up in first quarter of 2020

Real Estate board predicts decline in second quarter due to COVID-19

Coastal GasLink gives $100K to United Way efforts in Northern B.C.

Organization’s COVID-19 Relief Fund benefits seniors in isolation, among others

COVID-19 death toll reaches 50 in B.C., while daily case count steadies

B.C. records 34 new cases in the province, bringing total active confirmed cases to 462

B.C. unveils $5M for mental health supports during the COVID-19 pandemic

Will include virtual clinics and resources for British Columbians, including front-line workers

B.C.’s COVID-19 rent supplement starts taking applications

$300 to $500 to landlords for April, May and June if eligible

Reality TV show about bodybuilders still filming in Okanagan, amid COVID-19

Five bodybuilders from across the country flew to Kelowna to move into a house for a reality TV show

B.C.’s top doctor details prescription for safe long weekend

Yes, it includes hosting an online cooking show

BC SPCA seeks help for abandoned German shepherd puppies

Donations have ‘petered out’ as doors are closed due to COVID-19

UNBC opts for virtual convocation in June, commits to face-to-face after COVID-19

Interim president Geoff Payne said feedback prompted him to commit to traditional one when possible

Researchers to study whether plasma of recovered patients can treat COVID-19

Plasma is the liquid portion of the blood that contains the antibodies that protect against illness

Most Read