Northern Health Connections bus. (File photo)

Northern Health Connections bus. (File photo)

Northern Health Connections returns bus service to Pre-Pandemic passenger eligibility

Northern Health Connection busses return passenger eligibility to Pre-Pandemic standards

As of July 5, Northern Health Connections (NHC) is returning to standard passenger eligibility for the medical bus travel service. Passengers eligible to use the bus service include:

– those traveling for non-urgent medical procedures, including for appointments such as chiropractors and massage therapists, appointment verification continues to be required.

– Discharges (by health authority hospital staff), appointment verification is not required

– Medically-necessary companions.

– Staff and physicians (including health care students), who are travelling for work.

– Seniors (60+) appointment verification is not required.

READ MORE: Bus services taking extra measures because of COVID-19

– Northern Health Connections will return to standard seating but will continue with enhanced safety measures. Some changes implemented during the pandemic will be permanent, including:

– All travel must now be booked at least 24 hours in advance. Passenger manifests are required for safety and contact tracing purposes. NHC will not accept any walk-on passengers.

– Pre-booked assigned seating will be required (similar to air travel).

– People will be screened for COVID-19-like symptoms both when booking, and prior to boarding; anyone with symptoms will not be allowed to travel.

– Enhanced COVID cleaning and infection control measures will be ongoing.

– Passenger partitions will remain in place for the immediate future.

READ MORE: Northern Health bus service resumes standard passenger eligibility

The return to pre-pandemic seating capacity and eligibility is subject to national and provincial transportation and pandemic orders and guidelines.

The return to pre-pandemic eligibility and seating is contingent upon the BC Pandemic Restart Pan for Step 3 and may change. Reservations on NH Connections can be made by visiting or by calling 1-888-647-4997.

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